profile

Better Services For Wightlink Users

WUG - Advertising Standards Authority Complaint Process

Published about 1 month ago • 1 min read

Dear Wightlink User Group Members,

We all share the collective frustration regarding the Wightlink slogan, "Bringing People Together." It feels particularly incongruous given the reduced timetables, unreliable services, and inflated prices we've all endured since the pandemic.

These issues directly impede islanders, families, those needing urgent medical care, and potential tourists, essentially keeping them apart - the antithesis of their slogan.

We believe filing a complaint with the Advertising Standards Authority (ASA) is a crucial step.

Our aim is to compel Wightlink to alter their misleading slogan and, ideally, improve their services. Any positive PR generated from this action is a welcome bonus.

We urge all of you to spend 2 minutes to file your own complaint through the simple guide. While there's no guarantee the ASA will uphold the complaint, we believe our collective action will send a powerful message.

We hope this will lead to positive changes, justice for the island, our community, tourists, and everyone who cherishes our beautiful island.

Thank you for your dedication and support in this endeavour.

The WUG Committee

Richmond House, Ryde, Isle of Wight PO33 1JD
​Unsubscribe · Preferences​

Better Services For Wightlink Users

The Wightlink User Group is an independent organisation advocating for improved cross-Solent ferry services that better meet the needs of commuters and travellers. We are committed to ensuring fair and equal access to transportation across the Solent.

Read more from Better Services For Wightlink Users

HOME NEWS ABOUT Wightlink Meet the Team You may recall we had hoped to hold our WUG social at Quay Arts on the 1st November but when approached the manager of QA declined as WL not only sponsor visiting artists but also reduce travel costs for a select few QA Islanders to attend mainland Arts . They said it would be a conflict of interest. We now find out that the new format of the Forum will be a ‘Meet and Greet’ between 17.30 and 19.30 on the 30th October. Guess where the location will be?...

4 days ago • 1 min read

HOME NEWS ABOUT QUIZ & MUSIC NIGHT The Chequers Inn, Rookley Friday 1st November 2024 @ 7:30pm (50 places available) Teams of 4/6 Tickets £10.00 (RSVP)Email: committee@wug.org.ukDM: Facebook - Bronwyn Hamilton Brown FOOD AVAILABLE UNTIL 8:30pm Raffle! Live Music From Ben Stubbs Richmond House, Ryde, Isle of Wight PO33 1JDUnsubscribe · Preferences

13 days ago • 1 min read

HOME NEWS ABOUT WIGHTLINK USER GROUPWUG NEWSNewsletter Sept 2024 To view a PDF version of this newsletter please click here - WUG Newsletter Sept 2024.pdf Welcome to our new Wightlink User Group Newsletter. WUG IS an independent organisation campaigning for improved and affordable cross-Solent ferry travel for all. Since starting out as a small campaigning group at the start of 2023, we now have over 9000 followers for our Facebook and Website pages, with numbers growing all the time. Why...

about 2 months ago • 5 min read